Mid-Level Health Administrative Analyst

Festanstellung, Vollzeit · Brazil - Sao Paulo

Deine Aufgaben

 Patient Service & Relationship Management

  • Registering new patients for lab tests and sample collection

  • Multichannel support: phone, WhatsApp, email, and in-person service

  • Providing information about exams, insurance coverage, and scheduling

  • Requesting exam authorizations from health insurance providers

  • Preparing price quotes and cost estimates for medical exams

Operational & Logistics Management

  • Scheduling exams for private patients and those with insurance coverage

  • Managing collection schedules and coordinating the nursing team’s shifts

  • Supporting logistics of test kits (e.g., swabs) and material shipments

  • Managing access control and assisting front desk operations

Billing & Financial Administration

  • Handling billing for both private patients and insurance companies

  • Coding and entering medical claim forms in compliance with TISS/TUSS standards

  • Issuing electronic invoices (NF-e) for individuals, insurers, and partners

  • Managing denial appeals (glosas) and tracking accounts receivable

  • Pre-billing activities and document verification

  • Setting up new contracts in the system (Matrix)

  • Organizing and maintaining regulatory and operational documentation

Dein Profil
  • Experience with administrative routines and medical billing

  • Familiarity with health insurance providers, TISS forms, and claims denial (glosa) processes

  • Proficiency in management systems (Matrix system is a plus)

  • Strong communication skills, organizational ability, and an analytical mindset

  • High school diploma required (Ongoing or completed higher education in related fields is a plus)

Warum wir?
  • Full transportation allowance (no employee deduction)

  • Meal voucher

  • Grocery voucher

  • Health insurance plan (Bradesco Saúde)

Über uns

With employees from over 50 nations, CENTOGENE is a truly international company with offices is in Rostock, Berlin, Delhi, Boston, Valencia, Belgrade, and São Paulo. 

We were born to help diagnostic patients with rare disease and today we evolved to help patients of all clinical specialties to make bold progress with guided solutions for physicians, their patients and pharma partners.

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